Idcs 18d owners manual

Call Pickup My Group Pickup Privacy Release Call Forward Unconditional Call Forward Busy Call Forward No Response Speed Dialing One Touch Speed Dialing Last Number Redial Manual Retry with Redial Save Number with Redial Chain Dialing Pulse to Tone Changeover Memo Redialing Making an Internal Page Making an External Page All Page Meet Me Page Call Park and Page Messages—Set and Cancel Returning Messages Programmed Messages Do Not Disturb One Time DND Background Music Established Call Pick-Up Door Phone Calls Group Listening Account Codes Locking Your Keyset Manual Signalling Off-Hook Voice Announce OHVA Block OHVA Reject AME Password Auto Camp-On Select Ring Tone Change Your Passcode Set Answer Mode Intercom Set Answer Mode CO Automatic Hold Headset Operation Hot Keypad Key Confirmation Tone Rejoining a Page Ring Preference Auto Answer CO Calls Display Speed Dial Name Caller ID Review All Secure OHVA Interactive Display Keys Directory Information Call Log Dial by Name Call Progress Displays Display Number Dialed Call Duration Timer Auto Timer Timer Function Viewing Message Indications Personal Speed Dial Names Station Names Managing Key Assignments LCR with Clear Backspace with LCR Text Messaging Caller ID SVMi-4 Flow Chart Accessing your Mailbox Getting Started Listen to your Messages Subscriber Main Menu Listening to Old or New Messages Group New or Old Messages Record and Send a Message Access Manager Personal Greetings Mailbox Administration Message Broadcast Personal Services Personal Administration Settings Keyset User Features Interactive Displays Your iDCS keyset is the most visible part of your telephone system.

No matter what model keyset you are using telephone calls are handled the same way. The 28D and 18D keysets have additional conveniences that are not available to 8D keyset users. These are noted throughout this guide. Please take the time to study this guide and to become familiar with the operation of your keyset.

Keep this guide handy. You may need to look up instructions for infrequently used features. Learning to use your keyset correctly will make everyday telephone communications a breeze. This book is written based on the factory default settings for the feature access codes. Sometimes, due to programming requirements, these codes may be changed. If you find that a feature code does not work as described in this book, please contact your installation and service company to determine the correct code.

The keys with paper designation strips are programmable keys. This means they can be programmed for a specific function on your keyset and that same button can be something different on another keyset. See the system manager to get your most frequently used features assigned to your programmable keys.

When changes are made, be sure that your programmable keys are relabeled properly. When they are in a group, you access a line by dialing an access code or pressing a route button. Each line in the system is numbered, beginning with , then , , etc. You can press a DSS key instead of dialing the extension number.

The keys on your phone have light emitting diodes LEDs. These are tri-col- ored LEDs that light green, red or amber green and red together. Intercom calls, also called internal calls, always appear on your CALL buttons.

They will always light green. You can have up to eight CALL buttons, but at least two are recommended. Outside calls appear on individual line keys if they are assigned. When an individual line is not assigned to its own key, it will appear on a CALL button. Your outside calls will light green on your keyset and red on other keysets. You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. All iDCS keysets are speaker phones.

Switching from the handset to the speakerphone is easy. The iDCS keysets use the UP and DOWN keys to adjust the ringer volume while the keyset is ringing, the speaker volume while the speakerphone is in use and the handset volume while you are listening. These three levels will be stored in memory until changed. If background music is turned on at your keyset, the volume keys will also control the level of music.

The volume of pages heard through the speaker of a keyset can be adjusted during a page announcement by using the volume keys. There are 16 levels for each volume setting. The volume of off-hook ring is controlled by a user-programma- ble setting. The terminal status indicator light is positioned on the top right corner of the keyset above the display. The terminal status indicator is a tri-colored red, green, and amber light that provides greater visibility of your keysets status than the individual key LEDs.

The terminal status indicator provides the following indications:. This user guide is written based on the default access code for using system features. If the system numbering plan has been changed some of the access codes may not be correct. Your installing company can inform you of the correct codes. The system provides several tones to assist you.

Some of these tones are already familiar to you. Confirmation Tone—Very short beeps followed by dial tone indicate you have correctly set or canceled a system feature.

Error Tone—A distinctive two level beeping tone indicates you have done something incorrectly. Try again. This means that you cannot transmit and receive speech at the same time.

Adding a FKDBF to your keyset will convert the speakerphone into full duplex mode enhancing its operation. In addition the FKDBF may have up to three 3 external microphones attached to it for conference room type applications.

For more information on authorization and account codes, see your system administrator. NOTE: If a call is flashing at your keyset but not ringing, you must press the flashing button to answer.

Outside lines may be programmed to ring a general alerting device. To answer calls ringing this device, dial 67 or press the UA key. This device can operate in any one of the six different ring plans.

Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. If you receive a busy signal when you are selecting an outside line, this means that the line or group of lines is busy. You will hear confirmation tone. A callback will be canceled if not answered within 30 seconds. If you have set a callback, your CBK key will light.

To cancel a callback:. This will cancel the oldest set callback. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone. If you have a DSS key assigned to an extension or station group, you may press this key instead of dialing the number. Note: In order for C. When another station calls you, your keyset will sound a brief attention tone and then automatically answer the call.

For privacy, use the handset. When you call another station and receive a busy signal but you do not want to wait for a callback:. If you receive No More Calls tone, that station has no available key to accept your call. Hang up or leave a message. When you want to automatically camp on to a busy station without pressing the camp on button every time you call a busy station, you can set your phone for auto camp-on. The message may also contain instructions for callers to follow.

In L version systems there are 30 possible messages This book contains instructions for special features that every telephone user may not need to know. Join Co-production practitioners network. Sign Up or Sign In. Powered by. Badges Report an Issue Terms of Service. Co-production practitioners network A network for co-production practitioners. You may now speak with each caller privately and transfer them as usual or reestablish another conference.

Program a destination for the type of forwarding you want as detailed below. A steady red light reminds you what forward condition is activated. You can clear all call forward conditions set at your station by lifting the handset and dialing Receive confirmation tone and hang up. The station that receives a Forwarded All call can transfer the call to the forwarded station. This is useful when you are expecting an important call but you do not wish to be disturbed by other calls.

NOTE: 1. Call forward access can be done via the keypad or by accessing the keyset display features. Dial 6. Dial the outside line access code followed by the telephone number that you want. External Call Forward will cancel all other call forwarding instructions. Intercom calls to your station may be forwarded to an external number outside your business, if your installation company has enabled this feature. Dial to select the forward type e.

A group pickup key can have an extender for a specific pickup group. See your installation company for the assigned access code. To Release Privacy: While you are talking on a C.

After the other party or parties has joined the conversation and you wish to return privacy to the line so that no one else can join the conversation, press the PRB key a second time, the PRB key LED will be off. OR Dial the C. These forwarding types are described below. Dial the desired speed dial number.

The telephone number is automatically dialed for you. A station may be assigned up to fifty numbers, 00— See your system administrator to determine the amount assigned to your station. Dial a speed dial number 00— Dial a line or line group access code. Dial the telephone number to be stored 24 digits maximum. For the purposes of programming speed dial numbers, the programmable keys are known as A, B, C, D, E and F and are defined below.

The B key inserts a flash. The C key inserts a pause. The D key is used for pulse to tone conversion. If your system uses rotary or pulse dialing C. The E key is used to hide digits. Display keyset users may want to hide some speed dial numbers so that they will not show in the display. When you are entering a telephone number, press E. All subsequent digits will be hidden. Press E again to begin displaying digits.

The F key is used to enter a name. Use the HOLD key to clear a speed dial number. Press a One Touch Speed Dial button. Dial the speed dial number 00—49 or — that you want assigned to this button. To call this telephone number, just press the One Touch Speed Dial button.

Redial does not apply to intercom calls. This will hang up your existing call and manually redial the same number dialed. You can repeat this operation for a limited number of attempts. To redial this saved number at any time, press the SNR key or dial The same line will be selected for you.

The saved telephone number is stored in memory until you save another number. If you make another call, auto-redial is canceled. To cancel a retry, lift and replace the handset. All digits dialed after the with be sent as tones.

There is no need for pencil and paper. Dial the telephone number as it is dictated to you on the key pad. Press SAVE to store the number. To dial the number, press the SNR button. It will select the same line and dial the stored number. If necessary, you can select a different line and then press the SNR button.

It will automatically redial at a pre-programmed interval for up to 15 attempts. The system will reserve the line and automatically redial the same number for you. You will hear the call being made through the keyset speaker. The microphone is muted. Press the PAGE key or dial Dial the desired zone number 1, 2, 3 or 4.

OR Dial 0 to page all internal zones. After the attention tone, make your announcement. Dial the desired zone number 5, 6, 7 or 8. OR Dial 9 to page all external zones.

Entered a desired orbit number , if the orbit number is busy dial another orbit number. Remember the selected orbit number.

Replace the handset when finished. You must have a PARK button or park access code to retrieve and place calls in park orbits. If the parked call is not retrieved within a pre-programmed period of time, it will recall your keyset and have a slow flashing amber light. You cannot park and page intercom calls.

Dial the desired zone number. After the attention tone, instruct the paged person to dial Remain off-hook until the person dials 56 from any phone. The paged person will be automatically connected with you.

While in conversation, press the PAGE button. The call is automatically parked at your station. Receive page tone and dial a desired page zone number. Make announcement indicating your extension number or the line number. Hang up. If you have a PARK key, press it and dial the announced orbit number. If the call is not retrieved within a pre-programmed period of time, it will recall your keyset and have a slow flashing amber light.

Standard telephones receive special dial tone as a message indication or a lit message lamp, if the phone is equipped with one and they are connected to an 8MWSLI card or a 16MWSLI card on the system.

A station can have up to five message indications. Display keyset users can view message indications and return them in any order. If a message has been left at your keyset by a keyset in Auto Answer, you must manually cancel the message after it has been returned.

Display stations calling you will see this message and be informed of your status or follow your instructions. To cancel any of these messages you might have selected, dial 48 plus The message is set and the button will light red. Press the button again to turn off. Pressing another programmed message PMSG button will turn the previous one off and set a different programmed message. To cancel all message indications left at your keyset, dial 42 plus your extension.

The first station that left a message will be called automatically. Repeat until all messages have been returned in the order received. The DND key lights steady red to remind you of this mode. The DND light turns off. You can make calls while in the DND mode. The single line extension on your modem will be disconnected.

You can set up to three alarms. If you are on a call and you do not wish to be interrupted while on that call, you can press the DND key and place your station in Do Not Disturb. When you hang up at the end of the call, DND will be automatically canceled and your keyset will be able to receive new calls.

This feature requires a DND key. When the alarm rings, you will hear three short rings repeated three times. Lift the handset to answer the alarm. If you do not, the alarm will alert you two more times at five minute intervals.

It will light red. To resume speaking, press the MUTE button again. The light turns off. Dial the alarm number 1, 2 or 3. Dial the time at which you want the alarm to sound. Enter the time as HHMM hours and minutes using the 24 hour clock. Repeat for each alarm if needed. Press the HOLD button again to turn music off. Dial alarm number 1, 2 or 3. NOTE: Display keysets can show a reminder message. This does not affect the speakerphone level. You are connected to the door phone. If an electric door lock release is installed, dial 13 to unlock the door.

The microphone is not in use, so the distant party does not hear other parties present in your office. Repeat if necessary. You may call the door phone and listen to what may be happening outside or in another room. NOTE: Depending on speaker volume and the acoustics of your office, it may be advisable to turn the group listening feature off before hanging up.

This will eliminate a momentary squeal. You will be connected to the door phone and you can listen or have a conversation. When the executive station is in the DND mode, all of its calls will ring the secretary station. Using the hot line will override DND at the other station. This key will light red when the other station is in use. Press the ACCT key again. Your conversation will not be interrupted.

Only the last account code dialed will be printed. You can unlock it when you return. Your default station passcode is Dial your four digit station passcode. Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock. You may press the MS key repeatedly to send multiple signals to the designated station. If you are using the speakerphone the announcement will always be heard through the speaker. When you receive a busy signal, press the OHVA key. After the attention tone, begin speaking.

Press the flashing CALL button on your keyset. This will place the original party on hold and allow you to talk to the announcing party. To return to your first party, press the key corresponding to your original call.

This will disconnect the OHVA call. When you are voice announcing to a station close to you, use the handset to avoid an echo effect.

You cannot off-hook voice announce to single line telephones. Use caution because the conversation through the AOM may possibly be heard by the caller on the keyset. Executive off-hook voice announce can only be accomplished when an AOM is attached to your phone.

The calling station must have an OHVA key. The OHVA feature will work with intercom and transferred calls.