Type Troubleshooting in the search bar on the Control Panel. Click on View all on the left navigation pane. Click on Power. Click on Advanced on the power troubleshooter dialog box and click on Run as administrator Enter the credentials if required. Click on Next and follow onscreen instruction complete the Power troubleshooter. Follow the below method if the issue persist. I suggest you to follow the below steps to install the latest updates through Windows updates and check if it helps to resolve the issue.
Open the Start menu and type Windows update in the search bar. Click on Windows update and Check for the updates. Download and install if there are any pending updates to be installed. I suggest you to refer the below link for more information about Power problems on Surface. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thank you for the reply. I should have included in the post that Windows update reported no updates to load last few days only Defender updates have been loaded. Also, I've run power troubleshooter numerous times and other than once finding that the screen was too bright it found nothing.
Absolutely nothing related to PCI-Express and compatibility. In addition, there is no option under the advanced in troubleshooter, only one for apply updates immediately see graphic. Original Surface - upgraded to Win 10 from 8. Surface will not go into sleep mode. Please advise. I have the same question Report abuse. Details required :. Cancel Submit. When the device driver receives a POWER IRP requesting a lower device power state change, the device driver is responsible for saving any proprietary device context needed to later turn on the device.
In some cases, there may be nothing to save. Doing so would cause the system to not work reliably. The device driver's responsibility is to perform only proprietary actions.
The PCI Power Management registers would control the internal state of a device, such as internal clocks and power planes. ASL would control the external state, such as external clocks and power planes, or in the case of video controllers, ASL would control the video backlights.
The following scenarios show the order in which drivers are called to handle these devices. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode.
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